In this privacy statement HeartMath Benelux BV, established at Op de Locht 31 in Bunde (6241NR), explains which personal data HeartMath Benelux collects and processes and for which purposes this data is processed.
HeartMath Benelux respects the privacy of all visitors to its website, its (potential) customers and other (potential) relationships. Personal data provided to HeartMath Benelux are handled with the utmost care and adequately secured. Your data will not be sold, traded or shared with organizations or individuals that do not have the services of HeartMath Benelux. HeartMath Benelux always adheres to the requirements set by the Personal Data Protection Act.

HeartMath Benelux records certain data within the framework of its services. These are only used for specific purposes and the associated administration. The data is protected against infringement by third parties.

HeartMath Benelux stores personal data as long as necessary for the provision of its services and for as long as the law requires it. After this period, the data will be destroyed.

HeartMath Benelux processes data when someone on their website creates an account regarding an order, registers as a customer, subscribes to our newsletter, uses its services, or otherwise contacts. HeartMath Benelux also processes personal details of clients of professionals who carry out a coach or training program on behalf of HeartMath Benelux.

Employees of HeartMath Benelux consult personal data only if this is necessary for the performance of their duties. ICT suppliers maintain and manage the information provision. An external administration office provides the accounting. Furthermore, the necessary technical and physical security measures are taken. If, in spite of these measures, it is possible that third parties have unauthorized access to personal data, then HeartMath Benelux reports this to the Dutch Data Protection Authority.

Our HeartCloud facility is owned and managed by HeartMath USA. If you are using HeartCloud (which is an option for some of our equipment) you are transferring your personal information to the United States and you consent to that transfer. Not all European laws may apply to our websites in the US. HeartCloud follows GDPR standards. Data is stored on US servers (see HeartMath USA Privacy Policy).
We use cookies on our website. A cookie is a simple small file that is sent with pages from this website and / or Flash applications and stored by your browser on your hard drive from your computer.

We use cookies to facilitate the use of our web shop, to facilitate logging into our website to remember your settings and preferences. You can disable these cookies via your browser but this can negatively affect the functioning of our website.

You have the right to request access to and correction or deletion of your data. See our contact page for this. To prevent abuse we can ask you to identify you adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can only delete cookies yourself, as they are stored on your computer. Consult the manual of your browser.

Some tracking cookies are placed by third parties that show advertisements to you via our website. These cookies can be removed centrally via Your Online Choices so that they are not returned to a third-party website.
Your rights
If HeartMath Benelux has obtained the data with your permission, then you also have the right to revoke this consent. HeartMath Benelux also asks for your consent before it makes your data available to third parties.

You have the right to inspect your data. You can contact us via the contact form on our site If it turns out that information about you is incorrect, then you have the right to have it corrected by HeartMath Benelux or have it removed. It may happen that it is not possible to (fully) comply with a request. In such a case we will let you know this with reasons.
Do you have complaints about how HeartMath Benelux treats your data? Then contact us. If you do not agree with us, you have the right to file a complaint with the Dutch Data Protection Authority.

May 2018